Terms of Service

Last updated: November 7, 2026

The short version

Vaelor is an end-to-end encrypted chat app in closed beta. You need an invite code to create an account.
You must be at least 13 (or older if your country requires it).
Your messages, files and calls are encrypted on your device. We can't read them, and we can't recover them if you lose your password.
Don't use Vaelor to hurt people or break the law. We can limit or remove accounts and servers that do.
Vaelor is a beta: it's provided as is, and things may change or break.

This summary is here to help. The full terms below are what apply.

1. Agreeing to these terms

These Terms of Service ("Terms") are an agreement between you and the people who run Vaelor ("Vaelor", "we", "us"). They cover the Vaelor apps for desktop and web, the website at this address, and everything you can do with them (together, the "Service").

By creating an account, joining the waitlist, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Vaelor. If you use Vaelor for an organization, you're agreeing on its behalf and confirming you're allowed to.

2. Who can use Vaelor

You must be at least 13 years old to use Vaelor, or older if the law where you live sets a higher minimum age for using online services without a parent's consent. If you're under 18, you confirm that a parent or legal guardian has read and agreed to these Terms with you.

If we learn that someone below the minimum age has an account, we'll close it. You also can't use Vaelor if we've previously banned you, or if the law where you live doesn't allow you to.

3. Closed beta, waitlist and invite codes

Vaelor is currently in a closed beta. That means:

Invite codes. Creating an account requires a one-time invite code. Codes are personal: don't sell, trade or publicly post them. We may cancel codes that are shared or misused.
The waitlist. When you join the waitlist we keep your email address so we can send you a code when a spot opens. Joining doesn't guarantee you'll get access, or when. We let people in at our discretion, for example based on capacity, testing needs or abuse prevention.
Emails. By joining the waitlist you agree that we can email you about your spot, your invite and getting started. We'll only send other news (like changelogs) if you ticked the box to receive it.
Beta software. Features may change, be removed, or not work perfectly. We may reset or limit parts of the beta when we need to.

4. Your account

You're responsible for your account and everything done with it. Please:

Choose a username that isn't someone else's name or brand, isn't hateful or sexually explicit, and doesn't mislead people about who you are.
Keep your password private and use a strong one. We strongly recommend turning on two-factor authentication (Settings → Security) and keeping your backup codes somewhere safe.
Tell us right away if you think someone else got into your account.

We can't reset your password. Your password unlocks the encrypted backup of your account keys, and we never see it. If you forget it, we can't get your account or your messages back. We may be able to help in limited cases (for example, removing two-factor authentication after you lose your phone and backup codes) once we're satisfied it's really you.

Accounts are for one person. Don't share, sell or transfer your account, and don't create accounts with bots or scripts.

5. Encryption and what it means for you

Messages, files, server contents and voice in Vaelor are end-to-end encrypted. They're encrypted on your device with keys that only the people in that conversation or server have, and our servers only store and relay data they can't decrypt. Our Privacy Policy explains exactly what we can and can't see.

This has a few consequences you should know about:

Invites carry access. Anyone with a server's invite code can join and read that server. Share invite codes only with people you trust, and revoke codes you no longer need.
We rely on reports. Because we can't read your conversations, we act on what people report to us and on information we do have, like account details and activity on our servers.
Other people keep copies. People you talk with can see, save, screenshot or forward what you send. Encryption protects your messages from outsiders, not from the people you send them to.
Keep your devices safe. Your keys live on your devices. Anyone who can use your unlocked computer or browser may be able to read your messages there.

6. Your content

You own what you post on Vaelor: your messages, images, files, profile and server content ("Your Content"). You're responsible for it, including making sure you have the right to share it.

You give us a worldwide, non-exclusive, royalty-free permission to store, copy, transmit and process Your Content, mostly in encrypted form, only as needed to run the Service: for example, to deliver messages, keep your encrypted account backup, show your profile to others, and make previews and resized images. This permission ends when Your Content is deleted from our servers, except for copies we must keep for legal or safety reasons, and copies that other people have saved.

Your public profile (username, display name, avatar, banner, bio and pronouns) is visible to other Vaelor users. We don't use Your Content for advertising, we don't sell it, and we don't use it to train AI models.

7. Rules of conduct

Vaelor is for talking freely, including about difficult or controversial topics. What we don't allow is using Vaelor to harm people. You may not use Vaelor to:

Break the law, or help or encourage others to.
Share, request or create any content that sexualizes minors, including drawn, edited or AI-generated content. We report child sexual abuse material to the authorities.
Harass, bully, threaten or intimidate anyone, or attack people based on race, ethnicity, nationality, religion, caste, sex, gender identity, sexual orientation, age, disability or serious illness.
Promote, plan or celebrate violence, terrorism or violent extremism, or recruit others into it.
Encourage suicide, self-harm or eating disorders.
Share someone's private information (like their address, ID documents or private photos) without permission, or share intimate images of anyone without their consent.
Scam, phish or defraud people, or trick them into giving up money, accounts or personal information.
Send spam or unwanted bulk messages, or run fake engagement.
Spread malware or anything designed to damage or take over devices, accounts or networks.
Impersonate another person, organization, or Vaelor staff.
Infringe someone else's copyright, trademark or other rights.
Sell, buy or trade accounts, usernames, invite codes or server ownership.
Get around our limits or enforcement, for example by making new accounts after a ban.
Attack, overload, probe or disrupt the Service, break or bypass its security, or access accounts, servers or data you're not allowed to. Responsible security research is welcome; see Contact.

8. Servers, owners and official servers

Anyone can create a server. If you own or moderate a server, you're responsible for running it in line with these Terms: you set its rules, roles and permissions, and you decide who to invite. Server owners can't leave their own server; they can delete it instead.

Official servers. Owners can apply for their server to receive the blue Official Server badge. Because we can't see inside servers, we decide based on what the owner tells us in the application. Being official doesn't mean we endorse a server or its content. We can turn down any application, and we can remove the badge at any time, for example if the server stops matching its application or breaks these Terms. Applications are sent to us in plain text, not encrypted, so only include what you're comfortable sharing with Vaelor staff.

We may delete a server that is used to break these Terms, for example after a credible report.

9. Reports, enforcement and appeals

If someone breaks these Terms, we may: warn them, limit features, remove content we're able to reach, remove a server's official badge, delete a server, suspend an account for a period of time, or permanently ban an account. We decide based on how serious the behavior is, whether it's happened before, and the risk to others. In serious cases (such as threats to someone's safety or child exploitation) we may contact the authorities.

Your account standing is shown in Settings → My Account. Where we reasonably can, we'll tell you what action we took and why. If you think we got it wrong, contact us and a person will review it.

To report someone, use the reporting tools in the app where available, or contact us with as much detail as you can, such as usernames, server names, screenshots and dates. Because messages are encrypted, screenshots and other evidence from people who saw the content are especially helpful.

10. Deleting content and accounts

When you delete a message or file, the encrypted copy is removed from our servers, though people who already received it may still have it. When a server owner deletes a server, its encrypted data is permanently deleted from our servers and can't be recovered.

You can stop using Vaelor at any time. To delete your account and its data from our servers, contact us from the account (or with proof it's yours). Deleting your account doesn't delete copies of your messages that other people have on their devices. We may keep some information after deletion when the law requires it, or to prevent abuse (for example, a record that an account was banned).

11. Paid features

Vaelor is free during the beta. If we add optional paid features in the future, we'll show you the price and any extra terms before you buy, and the core of Vaelor will stay free.

12. Vaelor's name, software and your feedback

The Vaelor name, logo, website, apps and their design belong to us. These Terms give you a personal, non-transferable right to use the Vaelor apps to access the Service. They don't give you any right to use our name or logo in a way that suggests we endorse you.

We love feedback and bug reports. If you send us ideas or suggestions, you agree we may use them freely, without owing you anything.

13. Disclaimers

Vaelor is a beta. The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise that the Service will always be available, uninterrupted, secure or error-free, or that data will never be lost. We work hard to keep your data safe, but please keep your own copies of anything important.

We aren't responsible for what users post or do, for servers we don't run, or for websites and services that are linked from Vaelor.

Some places don't allow certain warranties to be excluded, so some of the above may not apply to you.

14. Limitation of liability

To the fullest extent the law allows, Vaelor and the people who run it won't be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of data, profits, goodwill or use, arising from your use of (or inability to use) the Service. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim, or 50 US dollars.

Nothing in these Terms limits liability that can't be limited by law, such as for fraud or for death or personal injury caused by negligence, or your rights as a consumer under mandatory laws where you live.

15. Indemnity

If you break these Terms or the law, or violate someone else's rights through Vaelor, and that leads to a claim against us, you agree to cover the reasonable costs and losses that result, to the extent the law allows.

16. Ending your use of Vaelor

You can stop using Vaelor whenever you like. We may suspend or end your access if you break these Terms, if we have to by law, if your use creates a risk for other people or for the Service, or if we stop offering the Service. If we shut down Vaelor entirely, we'll try to give reasonable notice so people can save what matters to them.

Sections that by their nature should continue after your access ends (such as Your Content's license for legal copies, Disclaimers, Limitation of liability, Indemnity and Governing law) will continue.

17. Changes to these terms

We may update these Terms as Vaelor grows. If a change is significant, we'll let you know in the app or by email before it takes effect, and we'll update the date at the top. If you keep using Vaelor after the changes take effect, you're agreeing to the new Terms. If you don't agree, please stop using Vaelor.

18. Governing law and disputes

If you have a problem with Vaelor, please contact us first. Most issues can be sorted out quickly that way, and we'll try in good faith to resolve it within 30 days.

These Terms are governed by the laws of [your state and country], without regard to its conflict-of-law rules. Disputes that can't be resolved informally will be handled by the courts located there, unless the law where you live gives you the right to bring a claim in your local courts. If you're a consumer in the EU or UK, you keep the protections of the mandatory laws of your country.

19. Everything else

These Terms and the Privacy Policy are the whole agreement between you and us about Vaelor. If any part of these Terms turns out to be unenforceable, the rest still applies. If we don't enforce something right away, we haven't given up the right to enforce it later. You can't transfer your rights under these Terms to anyone else; we may transfer ours if Vaelor is reorganized or changes hands, as long as your rights under these Terms and our Privacy Policy are respected.

20. Contact

Questions, reports, appeals, account deletion requests or security issues: email [your contact email]. If you've found a security vulnerability, please tell us privately first and give us a reasonable chance to fix it before sharing it publicly. Thank you for helping keep Vaelor safe.